Refund Policy

Last updated: July 10, 2026

This Refund Policy applies to paid advertising purchased through the plezi advertising portal and is part of our Terms of Service. The consumer app and partner portal are free and do not involve payments.

How advertising is billed

Advertising is sold at a per-day rate shown at the time of purchase, for the date range you select, and is paid in advance. The price you see at checkout is the price you pay for the placement you selected.

Refunds are automatic

You are only charged for advertising that is actually delivered. Refunds are issued automatically to your original payment method — you do not need to request them — whenever an ad is rejected in review, is not served (including unfilled or undelivered impressions), is cancelled before it starts, or is otherwise determined invalid for any reason.

Days already delivered

Advertising that has already run is non-refundable, because the placement has been delivered. If an ad runs for only part of its scheduled dates, you are charged for the days served and any remaining, unserved days are refunded automatically.

Results are not guaranteed

We do not guarantee views, clicks, visits, or sales. Refunds are based on delivery, not performance — dissatisfaction with results is not by itself grounds for a refund.

Questions

Because refunds are automatic, there is usually nothing you need to do. If you believe you are owed a refund you have not received, contact us at pranplezi@plezi.net with your account email and ad details. Refunds return to your original payment method; processing times depend on our payment processor and your bank.

Changes & contact

We may update this Policy; the policy in effect at the time of your purchase applies to that purchase. Questions? Contact us at pranplezi@plezi.net.